The Etiquette of Microsoft 365 - a GreyHatBeard initiative

Have you ever wanted a set of policies around how people should use Office 365/Microsoft 365? Do you find yourself repeating the same little bits of advice to people again and again and again? We're not talking about adoption specifically here, more about "Hey, you should always make sure you reply to a conversation in Teams rather than starting a new one" or "Keep files just for you in OneDrive and move them to the appropriate team's SharePoint when you want to work together". Wouldn't it be great if there was a place to get all these useful suggestions in one place?

Welcome to the etiquette of Microsoft 365!

What is it?

As part of the GreyHatBeard podcast, myself, Al Eardley and Garry Trinder (the Grey, the Hat and the Beard of GreyHatBeard) work with many clients on the best ways to use their licenses for Microsoft 365. This isn't about the technical implementations, it is about how people can best work together with the services available and in ways that keep everyone happy.

The original list originated from a brain splurge by Al on a long train journey and then was extended during a podcast with Garry and Kevin who were joined by Marijn Somers for an episode of the GreyHatBeard podcast. This triggered an idea of this repository and site where others can help build up a community driven collection of great advice. The more hints and tips that can be combined, the more rounded the advice can be.

Over time, we hope that this will evolve so that the content can be used within your own organisations, through extracts, SharePoint WebParts, Bots and other ways to re-use the list. This may be a complete extract or a selection of the useful elements that you would like to include.

For now, please use the etiquette tips and help to contribute your own items through Pull Requests. Any suggestions? Drop GreyHatBeard a message on Twitter on raise an issue in the GitHub repo.


The purpose of this site is to be able to collect and share all those useful suggestions for the right way to use Microsoft 365 services and put them in a way that you can choose the ones for your organisation and share.

At the moment, these are all in Github and can be copied as markdown files from there but the attention is to be able to create downloadable packages so you can host your own site similar to this but also have it on SharePoint or in Teams so it is there front and centre.

What is even better is that we want this to be community driven so if you have your own tips, then feel free to add them. If you have a good idea on how to share them internally, raise an issue and then get started with building it.

Sharing is Caring.

Image by MorningbirdPhoto from Pixabay